This study examines if, when and how computer models should be implemented in the financial planning processes of South African Universities.
A literature survey is conducted to define the nature of computerised models for decision support, both in general and specific to Universities. The value of computerised support is proved by reference to cited studies of models used by American universities. Definition, design, construction and implementation criteria are identified by reference to extant research, enhanced by empirical work performed in the United States, and related to South African conditions.
The extent and nature of usage of computerised support for financial planning in South African universities is tested by questionnaire survey.
The modelling approach most suitable to South African University organisational and decision making needs is identified and guidelines are developed. The guidelines are tested by experimentation as a means of proving the conceptual framework previously developed.
Conclusions from the empirical study of American universities have a significance outside the context of South Africa. Inter alia these include: (1) the overriding importance of micro computers for university modelling was identified; (2) the computerisation of university financial planning lags behind that of industry; (3) the work of recent writers in identifying the greater importance of modelling for communicating rather than making decisions was confirmed; (4) the identification of extensive construction and use of models by policy makers themselves (81% of those modelling) was surprising; (5) it was identified that senior policymaker involvement influences the extent of use rather than the perceived usefulness of models--this is a departure from the traditional approach taken in the literature, where the view prevails that senior policymakers must be interactively involved in the running of models for them to be perceived as useful.
Issues for further research are identified and the implications of the research for South African university financial planners are drawn.
