Content area
Full Text
columnist
Rewarding Employees
This is the last in a three-part series.
Employees may not need a pay raise as much as they do a personal thanks from their manager for a job well done.
In my previous two columns, I talked about how money is not the best way to motivate employees. So, what are some effective nonmonetary ways to do the job? Consider what these companies are doing:
Each Monday morning at Wachovia Bank, managers, with input from staff, set milestones for the week. On Friday, employees receive a gold star for each milestone met. Employees can also recognize their peers with a frog sticker. Staff members display the gold stars and frogs on a white cardboard poster.
The idea behind the Service Pride Award at American Savings Bank (ASB), headquartered in Irvine, Calif., is that recognizing people and making them feel special is a...